If
your business phones are still running Messages Onhold like it’s
the 1990’s, it’s time you got with the times and brought your
system into the 21st
century.
Remember
the old days…nothing good about them when it came to being placed
onhold. Callers either sat there hanging in silence hoping they
hadn’t been cut off. Or worse they got a blast of those ghastly
chimes. Enough to drive anyone “ding-aling”.
Today
Media Group, the business audio specialists, are on a mission to
eradicate all soul destroying, mind-numbing onhold programs.
This
eradication also includes getting rid of those “off the shelf”
Messages
Onhold.
You know the type. That’s when all you hear is a series of totally
insincere recordings with some boring voice telling you over and over
“your call is important”.
If
they were serious about treating callers with respect they would
update their system and their onhold program to be an interesting and
informative experience.
Your
telephone Onhold should reduce the number of callers hanging up
Rocket
science is not the subject here. Let’s not complicate the issue.
The aim is to provide your callers, both new business prospects and
existing clients with a program of Messages
Onhold
that will keep them on the line.
To
achieve this, Media Group will work with you to develop messages that
are about your business, your products and services. The subjects
that are relevant to callers.
The
messages will be underscored with background music and spaced with
short musical interludes. Callers won’t have time to get fed-up and
hang-up.
If
you can try before you buy will that help?
You
might be in two minds about upgrading your Messages Onhold. You
probably realise you can’t live in the past so you do need to
update. But you may still need convincing about which onhold package
is right for your company.
Media
Group understand the dilemma so to help you make up your mind they
will outline their range of programs and provide you with a sample
FREE onhold
message.
See the details on the website
Choose
the messages that will work best for you
Your
onhold package can include everything. Start with a Welcome Message
then include an Auto Attendant Message to direct callers straight to
the person or department they wish to contact.
You
can elect to have your Messages Onhold play for over two minutes or
four minutes or longer.
You
can opt to have a message that will play when staff are at lunch.
Plus an After
Hours Message
which can be programmed to record a brief message and a request for a
call back.
For
continuity and quality all messages will be crafted by a team of
experienced writers in accordance with your instructions.
You
can also pick the Royalty Free Music tracks to use with the messages
plus choose the voice artists from Media Group’s professional male
and female voices.
By
working closely with the experts at Media Group you can create the
best possible package with a range of messages designed to impress
and assist your callers.
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