Tuesday, August 13, 2019

Give your business phone the power to impress


If your business phones are still running Messages Onhold like it’s the 1990’s, it’s time you got with the times and brought your system into the 21st century.
Remember the old days…nothing good about them when it came to being placed onhold. Callers either sat there hanging in silence hoping they hadn’t been cut off. Or worse they got a blast of those ghastly chimes. Enough to drive anyone “ding-aling”.
Today Media Group, the business audio specialists, are on a mission to eradicate all soul destroying, mind-numbing onhold programs.
This eradication also includes getting rid of those “off the shelf” Messages Onhold. You know the type. That’s when all you hear is a series of totally insincere recordings with some boring voice telling you over and over “your call is important”.
If they were serious about treating callers with respect they would update their system and their onhold program to be an interesting and informative experience.
Your telephone Onhold should reduce the number of callers hanging up
Rocket science is not the subject here. Let’s not complicate the issue. The aim is to provide your callers, both new business prospects and existing clients with a program of Messages Onhold that will keep them on the line.
To achieve this, Media Group will work with you to develop messages that are about your business, your products and services. The subjects that are relevant to callers.
The messages will be underscored with background music and spaced with short musical interludes. Callers won’t have time to get fed-up and hang-up.
If you can try before you buy will that help?
You might be in two minds about upgrading your Messages Onhold. You probably realise you can’t live in the past so you do need to update. But you may still need convincing about which onhold package is right for your company.
Media Group understand the dilemma so to help you make up your mind they will outline their range of programs and provide you with a sample FREE onhold message. See the details on the website
Choose the messages that will work best for you
Your onhold package can include everything. Start with a Welcome Message then include an Auto Attendant Message to direct callers straight to the person or department they wish to contact.
You can elect to have your Messages Onhold play for over two minutes or four minutes or longer.
You can opt to have a message that will play when staff are at lunch. Plus an After Hours Message which can be programmed to record a brief message and a request for a call back.
For continuity and quality all messages will be crafted by a team of experienced writers in accordance with your instructions.
You can also pick the Royalty Free Music tracks to use with the messages plus choose the voice artists from Media Group’s professional male and female voices.
By working closely with the experts at Media Group you can create the best possible package with a range of messages designed to impress and assist your callers.
The future is now. Be part of it. Go to www.mediagroup.com.au

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