NEED TO KNOW ABOUT CREATIVE VOICEMAIL MESSAGES

 If you own a business, boredom is a terrible way to begin a conversation with prospective clients. Because a human being's attention span is between 8 and 10 seconds, filling it with a standard voicemail greeting is the worst idea you can have.

To avoid these unpleasant sensations, you can personalize your voicemail. Additionally, to personalize your voicemail, you must understand your target and industry. If you're a business, communicate in your target clients' language. Creative voicemail messages might be ideal for firms in e-commerce, home and garden, lifestyle products, and niche markets.

A simple smile might sometimes be enough to pique a customer's interest in your creative and human side and convince them that your business is precisely what they're looking for!

SOME SPECIFIC CREATIVE VOICEMAIL MESSAGES ARE:

• This is you-are-aware-of-whom. We are located in you-know-where. Leave your you-are-aware-of-what-you-are-aware-of-when.

• [Your name's] voicemail system is down. This is the refrigerator he uses. Please speak gently, and I'll attach one of these magnets to your message.

• Are you aware of what I despise about voicemail messages? They continue indefinitely, squandering your time. That is, all they need to say is, "We are not in; please leave a message." That is why I have chosen to make mine concise and straightforward. I guarantee that you will never have to endure another lengthy answering machine message when you phone me.

• Hi, I'm sorry I couldn't answer the phone, but if you hop three times, spin around, touch your nose, and say your name, then leave a message after the beep, I'll call you back soon as possible.

• To combat spam and nearly-sentient robots, please complete the captcha below to verify that you are a person before accessing [your name voicemail. ] 's

• Hello. You're conversing with a machine. I can receive messages. My tenants do not require siding, windows, or a hot tub, and their carpets are in good condition. They donate to charity through the office and do not require a photograph. If you are still with me, please leave your name and contact information, and they will contact you.

• You're familiar with the drill.

Media Group is a state-of-the-art recording facility that produces high-end audio productions for all types of media applications. Our studios are based in South East Queensland, Australia. Media Group provides voice overs, on hold messages and on hold music for major corporations as well as other promising growing small businesses. All our clients are assured of receiving dedicated service, responsive support, and attention to the strictest detail as expected by Australia’s leading voice-over production companies.

ROYALTY-FREE ON-HOLD MUSIC

 

MUSIC THAT ISN'T PAID FOR WHEN IT COMES TO MUSIC LICENSING, HOW IS THIS ONE DIFFERENT FROM THE REST?

Music licensing terms like "royalty-free" can be hard to understand at times but don't worry; we're here to help you out! Royalty-free on-hold music is a type of license where people pay once and can use the music for the rest of their lives. Why not use royalty-free music in your YouTube videos, Twitch streams, and Instagram posts? You don't have to pay for licenses or deal with other legal issues because it's free.

 

HOW IS ROYALTY-FREE MUSIC DIFFERENT FROM OTHER TYPES OF MUSIC LICENSES?

If you make videos for platforms like YouTube or Twitch, you know how hard it is to find the right music for your videos. After many hours of editing and re-editing, the last and most important step is adding the music composition.

Before you add a track to your video, you should think about whether it fits with your content, and then you should check its license. It would help if you were very careful about the music you use in your videos and on social media because most of them require that you use music that isn't copyrighted. If you don't want to deal with negative consequences or legal problems, you should only use royalty-free music in your projects.

LIFETIME USE OF THE MUSIC IS LEGAL.

That's a good question. What makes royalty-free music so unique that you can use it in commercial content, social media posts, and streams without violating the law? To use royalty-free music, you only have to pay once, and that's it! After you buy the piece, you get to use it legally for the rest of your life. Then you can use that track in any kind of content you make: ads, videos, films, animations, infomercials, school projects, work projects, art shows, and more.

 

CONCLUSION

You don't have to pay royalties if you use royalty-free music. That's why you don't have to pay each time you play a free song. Copyrighted music makes you pay royalties every time you use or play it. This is different from royalty-free music, which doesn't make you pay. On the other hand, most copyrighted music can't be used in commercial projects. It might cost you a lot of money if you use this kind of music.

If you are a video producer, an influencer, a vlogger, or a steamer, you should use royalty-free music in your content and avoid using copyrighted music in your videos.

AUSTRALIAN VOICE

RECOGNISING AUSSIE VOICES

In pre-Covid times, it was hard to keep Aussies at home. I don’t mean “lock down” style, I refer to my fellow countryman’s fixation with overseas travel.

As one of those itchy-footed Antipodeans it was always a joy to find other fellow countrymen out and about in Europe, Asia, India, America, the Mid East or wherever the wander lust had steered them

THERE’S ONE

More than once it was the voice that alerted me to the origin of my fellow travellers. There amid the embattled dipthongs of the tortured English language came that reassuring nasal tone so distinct in an Australian Voice.

It’s amazing how in a nation of immigrants a sound has been developed that is homogenous across speakers of a variety of tongues.

 

AND THERE’S ANOTHER

If you’re in Melbourne you’ll hear that sound emerging from a face as Greek as Aristotle. Or perhaps it will emanate from a more recently arrived group of Chinese students or Sudanese refugees.

Head north from Victoria to the cane farms of Queensland and witness the full blown Aussie accented language prevalent in the Italian community.

Apparently the Australian Voice is more infectious than the “Delta Strain” of that pesky virus.

 

MARKETING MAGIC

Advertisers in Australia took until the early 1970’s to recognise the validity of the accent. They also realised the powerful persuasiveness and familiarity that sound gave to their products.

Until that time the broadcasting industry shunned the distinctive character of an Aussie’s everyday speech. On radio and TV we only ever heard the rounded tones of what was branded “Educated Australian”.

 

WHERE DO YOU GET IT?

If ever there was an inbuilt barrier to admitting how Australians spoke their own language it was the undermining sentiment of inferior intelligence associated with the “Ocker”.

When Paul Hogan fronted a TV campaign for Winfield cigarettes he almost single handedly started the revolution that introduced listeners to the real sound of the “land of Oz”.

Along with the efforts of John Singleton’s ad agency SPASM, that familiar street sound started to appear in spots for furniture retailers, bottle-shops, tire retailers, and book shops.

Today we are accustomed to hearing the voices of Australians of all ages promoting products. In fact, the market place demands the authenticity that an Aussie accent lends to any TV or radio spot or even the telephone On Hold Program.

At Media Group, the business audio specialists, you can be sure you’ll find the perfect voice for your next promotional campaign. www.mediagroup.com.au

 

On Hold Messaging Equipment

EXCELLENT EQUIPMENT FOR ON-HOLD MESSAGING

Putting a callers’ call on hold is inevitable because of the heavy caller traffic. Companies put their callers on hold until there is an agent available to attend the call. However, it can frustrate a caller to the core! Companies can still turn this into a potential opportunity and maintain the happiness quotient of their customers while they are waiting in the queue to get connected with an agent. How? You can incorporate call-on-hold messages or music while your callers are waiting in line.

A CUSTOMIZED ON-HOLD MESSAGE:

When a caller is put on hold, you have the opportunity to inform them with a customized message about your company’s products or services. It is referred to as on-hold marketing. You can advertise your company’s products and services with innovative telephone messages.

At Mediagroup, we provide a complete message on hold messaging equipment. We are specialized in on-hold message systems and full-service, professional message development, and delivery.

SC2000 INSTORE MUSIC PLAYER FOR ON-HOLD MESSAGING AND AUDIOS:

We have in store with us SC2000, which is an advanced in-store audio player. It can be easily connected to PA systems and broadcast quality music and audio ads that run in the background. The SC2000 has an inbuilt Ethernet Port that allows us to schedule your music playlists and audio announcements remotely from our studios. This is done using a broadband internet connection. Also, this hardware comes with content management software that fully controls your in-store music and messaging.

IN-STORE MUSIC PLAYER FEATURES:

We have the following features that come with our in-store music player:

• FTP CONNECTION: The inbuilt Ethernet and Internet connection enables us to update your in-store music easily and messaging content with an FTP Connection.
• AUTO START AFTER POWER LOSS: With the auto-start system, even if your business loses power, then your system will automatically start up and play your in-store music as per the schedule without any human intervention.
• EASY PLUG-IN AND GO: You need to plugin as soon as your system arrives. The scheduled music and audio advertisements will play automatically.
• EASY INSTALLATION: Our systems are easily installed on most overhead PA systems and amplifiers that are meant for your in-store music. You have to connect the Ethernet cable to your Internet FTP to start playing your music and messages automatically.

IT’S FUN TO USE OUR MEDIA EQUIPMENT:

Our on hold messaging equipment is so much fun and easy to use. You have to plug the included audio cable into your phone’s music system jack.

Also, our equipment auto-restart even after the power outage, thereby reducing your worry about the same.

To know more about our products, please visit our website or connect with our team.

CALL WAITING MESSAGES

 AN ENGAGING WAY TO PUT YOUR CUSTOMERS’ CALL ON HOLD

One of the best ways of losing a customer is to put their call on hold till eternity! Customers seeking a resolution for their problem are often upset about their issue, and to add to their agony, companies put their call on hold. It is indeed a risky affair as a company might lose their precious customer. We provide innovative solutions to avoid this situation, i.e., call waiting messages that will engage your customer while their call is put on hold.

Usually, companies play a set ringtone whenever they put a caller on hold. However, we provide the following options to our clients:

• Customized Audio Files: We provide all our clients with audio files to play in place of the ring-back tone. Music will play in place of the standard ring tone whenever a customer is put on hold. You can either choose from the generic music options or get it customized per your specific needs.
• Customized call waiting messages: We also add call waiting messages whenever a customer is routed to the queue. We offer additional routing options through such messages, such as choosing to continue to hold or to be routed to another queue or allowing a customer to leave a voicemail.

Customized call waiting messages will play at specified intervals while the call is diverted to the specific person or is in the queue. Such messages will include:

• Current offers and special schemes, if any,
• Important helpful tips that a customer must know,
• Their position in the queue or line,
• Expected wait time.

We also provide additional options in call waiting messages that include additional routing options for the customers. For instance,

• They can leave a voicemail,
• Continue to hold or route to another queue.

While a caller is on hold, the call waiting message can repeat in a loop.

QUEUE CALL BACK MESSAGES:

The queue call back option is best when the callers are put on the waiting queue as there are no agents available to answer their call. A Queue Callback Message provides the following three options from which customers can select the option which suits them best:

• Continue waiting in the queue,
• Leave a voice mail or
• Request a callback,

WHY CHOOSE US?

Media Group provides customized call waiting messages that are industry-specific. We have a diverse clientele from across sectors throughout Australia.

Please connect without the team to get the best quote per your specific requirements. For more details, please visit our website “www.mediagroup.com.au" or drop a mail.

Concepts of Hold Messages

Being on hold has become a common occurrence –88 per cent of callers preferred on-hold messages over other hold options, and 16-20 per cent completed a purchase due to an on-hold offer.

Don't let a chance to educate and entertain your callers pass you by. You need to know how to create on hold messages that your caller will love to engage callers and reassure them that they are in control. All that is required is the proper script, the correct voice, and routine updates sprinkled with a dash of innovation.

TIPS FOR ON-HOLD MESSAGES

Follow the subsequent points in mind when writing a killer script that your callers will respond to:

• Speak to your audience: When writing a script, it's critical to remember WHO you're speaking to. Is golf more popular with mothers, youngsters, or middle-aged men? With a captive voice, appeal to their interests regarding your business, and they will be far more receptive to listening (and be patient while doing so).

• Time it appropriately: Because you know your business better than anyone else, you're undoubtedly aware of the average hold time for a caller

• Remain current: Because some businesses have seasonal sales and changes, integrating this information in your script as the year advances to ensure that you stay current on the latest and greatest.

• Be natural: Consider how you would like to be addressed. Typically, the first thing that comes to mind is not a robot. Ensure that you read your script aloud and run it by co-workers or acquaintances. If they become bored or disengaged, your callers are likely to do the same.

• Be aware of their path: What is your desired outcome for your caller? Customize your message to them based on what you discover.

• Provide a call back option: If your phone system supports this function and a caller does not have time to wait on hold, provide them with the choice of receiving a call back or leaving a message without impacting their position in line. This can help lessen the stress associated with waiting.

On Hold Messages assist you in avoiding the issue of callers being left "dangling" and possibly hanging up! Additionally, they help you in projecting an image of a profitable and well-run business. A business that genuinely cares about its consumers and handles callers with dignity: at Media Group, each programme of On Hold Messages is custom-designed to entertain and instruct your callers. We create announcements that are meticulously scripted and read by experienced voice artists. The messages tell recipients about your business, its products and services, as well as any ongoing promotions, special events, or sales activities. We then intersperse these messages with instrumental music tracks that are specifically tailored to your client profile.

Best Voice Over Podcasts

 What voice will best project the desired brand image?

Making sure you are using the right voice talent in your advertising and communications is a bit like choosing a new shirt. You need to try before you buy.

Media Group, the audio specialists understand the importance of matching your image with the right voice. That’s why accessing Voice Over Demos should be as easy as going online.

From the comfort of your office, armchair, or favorite café you can begin the audition process to select the perfect voice talent for your next project.  

 
Should the voice be male or female?

On the Media Group website, you’ll find a wide selection of voice samples from professional male and female voice over talent. These samples are grouped by gender and placed in categories like Radio, TV, Corporate, or Telephone.

The choice is further defined by age group and nationality. Plus you’ll find a short description of each particular voice style. For example Male Voice number 10 is described as “mature, strong, corporate” while male number 11 is “young, fresh inviting”. Female talent number 2 is described as “Fresh, retail, bright”.

How much will you need to budget?

After listening to the samples online you’ll be able to narrow your choice to a favorite or two. You can then send an email to ask about the costs and availability of your preferred voice or voice.

Let’s assume you have received a response to your inquiry. The voice talent’s availability meets your production schedule and the cost is within the budget. But what if you still are not 100% sure of your choice?

Requesting Voice Over Demos

Provided you plan to record scripts of a minimum of sixty seconds in length, you can ask Media Group to supply an actual demo. This is a recording of your chosen voice artist reading an extract from your script.
This just has to be the most foolproof way to know you got it right the first time. You can be certain that from the myriad of voices available at Media Group, the voice or voices selected are right for the task.

Start the ball rolling now. Audition samples online. Make a shortlist.  Arrange a free quote and check the availability of your preferred voice talent.

Get the right voice. Head to www.mediagroup.com.au